ISO 9001:2015 and ISO 14001:2015 and their benefits for customers purchasing furniture from ISO-certified manufacturers
In today's global marketplace, consumers are becoming increasingly conscious about the quality of products they purchase and the environmental impact of their choices. In response to these growing concerns, manufacturers are seeking ways to demonstrate their commitment to customer satisfaction and environmental responsibility. Two essential international standards that cater to these needs are ISO 9001:2015 and ISO 14001:2015. These certifications give customers crucial reassurance purchasing furniture from ISO-certified manufacturers.
ISO 9001:2015 - QUALITY MANAGEMENT SYSTEMS:
ISO 9001:2015 is a globally recognized standard that sets the quality management system (QMS) criteria. It focuses on enhancing customer satisfaction by consistently delivering products meeting customer requirements and regulatory standards while also continuously improving manufacturing processes.
Key Benefits for Customers:
- Product Quality Assurance: ISO 9001:2015 ensures that ISO-certified furniture manufacturers adhere to stringent quality control measures, resulting in consistently high-quality products. Customers can rely on the fact that the furniture they purchase meets or exceeds industry standards.
- Customer-Centric Approach: The standard encourages companies to adopt a customer-centric approach, emphasizing customer feedback, needs, and expectations. As a result, ISO-certified manufacturers are more responsive to customer inquiries, complaints, and suggestions, and offer improved customer experiences.
- Reduced Defects and Returns: By implementing robust quality management systems, ISO-certified manufacturers can significantly reduce defects and faulty products. This reduction leads to fewer customer complaints and returns, saving time and resources for both customers and manufacturers.
- Continuous Improvement: ISO 9001:2015 fosters a culture of continuous improvement within organizations. Manufacturers are committed to regularly reviewing and refining their processes, leading to better products and services.
ISO 14001:2015 - ENVIRONMENTAL MANAGEMENT SYSTEMS:
ISO 14001:2015 is another internationally recognized standard. It focuses on environmental management systems (EMS) and helps organizations identify and manage their environmental impact, promoting sustainable practices throughout the supply chain.
Key Benefits for Customers:
- Eco-Friendly Products: Customers purchasing furniture from ISO 14001:2015 certified manufacturers can be confident that the products are made with consideration for environmental impact. These companies follow eco-friendly practices, such as responsibly sourcing raw materials, reducing waste, and minimizing energy consumption.
- Sustainable Production: ISO 14001:2015 encourages manufacturers to adopt sustainable production methods, reducing carbon footprint and positively contributing to environmental conservation efforts.
- Compliance with Environmental Regulations: ISO-certified manufacturers are required to comply with relevant environmental regulations and laws. Customers can trust that the furniture they buy adheres to environmentally responsible practices.
- Transparency and Accountability: ISO 14001:2015 fosters transparency in environmental practices. Manufacturers often communicate their environmental initiatives and achievements, allowing customers to make informed choices aligned with their environmental values.
HOWE has been ISO 9001 certified since 2010 and ISO 14001 certified since 2009.
Responsibility in the furniture industry
Both ISO 9001:2015 and ISO 14001:2015 certifications play a vital role in enhancing customer confidence and environmental responsibility in the furniture industry. Customers purchasing furniture from ISO-certified manufacturers can enjoy the peace of mind that comes with knowing their chosen products meet strict quality standards and are produced with environmental sustainability in mind.
Constant improvement
HOWE has been ISO 9001 certified since 2010 and ISO 14001 certified since 2009. We undergo yearly external recertification audits done by BureauVeritas, a worldwide recognized certification company. This ensures that all our processes and procedures are monitored and continually improved to meet the requirements of the latest versions of both standards.
